Catalogue of choice :
– Explore over 5000 product references available on our website, offering an extensive range to meet your needs.

Easy pre-ordering:
– Our sales representatives are on hand, either in person at our premises or online via our customer extranet, to guide you through the pre-order process. We are committed to maintaining high standards of customer satisfaction and loyalty while meeting your specific requirements.

Dedicated telephone support:
– Our sales team is available by phone Monday to Friday from 9.00am to 6.30pm, ready to answer all your commercial and technical questions. Call us on +44 20 3398 1339 (UK) or +33 1 87 66 35 60 (FR), or email us at dircom[@]ibsgroupe.com, and receive a response within 8 working hours.

Punctuality of deliveries:
– We attach the utmost importance to meeting delivery deadlines. We are committed to ensuring flawless delivery within the agreed timescales, while optimising costs for your complete satisfaction.

Flexible payment options:
– We accept bank transfers, cash and credit cards. For our African customers, our team will visit you at your convenience to validate your order and delivery details. For European and other customers, we recommend bank transfers for immediate validation of orders, while also accepting cheques and administrative transfers.

Responsive customer service:
– Our customer service team is available 6 days a week, Monday to Saturday, from 9am to 7pm, to answer all your requests for quotes or proformas. Contact us by phone on +44 20 3398 1339 (FR) or by email at dircom[@]ibsgroupe.com for France, and for Africa. You can also contact us via our online chat on our website IBSGROUPE